1>MOTOMA pays much attention to the quality of product which has been regarded as the life of enterprise.With the years of continuous improvement, our quality management system has been integrated with daily production management to make our product improved.
2>Sample Support: Free samples are available. After-sale Service: Reponse to any questions within 24 hours, and reply to any compensation within 7 days. Unconditional compensation is for MOTOMA quality problem.
3>After buying our products, if the buyer is satisfied with our goods and offer good opinions or suggestions in time,
some discount can be offered in next order.
Q1: What's inquiry reply time?
A1: We will reply your inquiry ASAP within 6 hours (maybe big time difference between us).
Q2: What's certificate?
A2: We have CE,UL,ISO certifice for solar panels.
Q3: What's warranty?
A3: For the solar panels batteries, If any quality problems on our side occured during this warranty period, we will replace them at our cost (including the shipping cost).
Q4: What's price?
A4: We provide reasonable price and recommend suitable batteries to our customers.
Q5: What's delivery time?
A5: We give 7~10 days delivery time for battery samples, and 25~30 days for formal battery orders.
Q6: What's MOQ?
A6: We can accept small MOQ at the beginning to help customer enter into market firstly.
Q7: What's service?
A7: Our policy is to provide more faster & safer & easier service for our customers.
We can provide RMA, 24/7 Technical Support.
We can accept TT, Western Union, L/C, OA, etc. .
We can provide DDP / DDU service etc. .
Q8: What's marketing supports?
A8: We are willing to help you do the marketing together.
We can provide different free promotions, and we can also support you do some attractive suitable local advertisement.
How to Contact Us?
Send your Inquiry Details in the Below Forfree sample, Click"Send"Now!